Recovery Analytics
Watch every account, every touchpoint, in real time.
Recovery rate, liquidation curves by vintage, channel effectiveness, agent and AI performance, promise conversion, and portfolio aging, live. No more waiting for a monthly PDF to learn what happened.
- Free plan, no credit card
- FDCPA, TCPA & Reg F enforced
- Outreach live in under an hour
- Commission only on recoveries
- Live
- Every metric updates as events happen
- 38%
- Higher recovery vs. industry average, tracked per portfolio
- 30+
- Prebuilt reports, all exportable
- API
- Warehouse sync to Snowflake, BigQuery, Redshift
What Recovery Analytics gives you
Recovery and liquidation
Gross and net recovery, liquidation curves by placement vintage, and projected recovery based on current trajectory, by portfolio, debt type, and client.
Channel and strategy effectiveness
Contact, response, promise, and payment rates by channel, waterfall stage, message variant, and time of day, so you can see what is actually working.
Agent and AI performance
Resolution rates, average handle time, compliance scores, and dollars collected per hour for human agents and AI agents side by side.
Promise and plan health
Promise-to-pay conversion, kept rate, plan completion curves, and early warning on plans trending toward default.
Compliance and complaint metrics
Contacts per account, cap utilization, dispute rates, opt-out rates, and complaint volume, with drill-down to the specific accounts.
Client and portfolio reporting
Agencies get white-label client portals and scheduled reports. Creditors get board-ready summaries. Everyone gets CSV, API, and warehouse sync.
Start using Recovery Analytics today.
Create a free account, upload your first accounts, and compliant AI outreach starts within the hour. No credit card, no contract.
How it works
- 01
Events flow in
Every contact, response, promise, payment, dispute, and status change is an event on the account and in the analytics store.
- 02
Dashboards update live
Prebuilt dashboards cover the standard KPIs; the report builder lets you slice any metric by any dimension.
- 03
Data flows out
Scheduled exports, API access, and native warehouse sync keep your BI tools and finance team on the same numbers.
You cannot manage a monthly PDF
Collections reporting has traditionally arrived late and summarized. An agency sends a monthly remittance report. An in-house team pulls a spreadsheet from the dialer. By the time anyone sees that a portfolio is underperforming, the best window for action has closed. And because the data is aggregated, no one can answer the questions that matter: which channel is actually driving payments, which message variant is backfiring, where in the waterfall accounts go quiet.
HL Hunt captures every event on every account and makes it visible immediately. Recovery curves update as payments land. Channel effectiveness updates as responses arrive. Compliance metrics update as contacts are made. The view is live at the portfolio level and drillable to the single account, which means a manager can see a dip, find the cause, and change the strategy the same afternoon.
For agencies and law firms, this also changes the client relationship. Clients can log in to a white-label portal and see their own portfolios in real time instead of waiting for a report. For creditors with multiple agencies, HL Hunt can be the system of record that compares them on identical metrics. For everyone, warehouse sync means collections data finally sits next to origination and servicing data where the real analysis happens.
What changes
HL Hunt vs the traditional approach
| HL Hunt | Traditional collections | |
|---|---|---|
| Recovery Analytics | Included on every plan, from Free to Enterprise | Add-on module, third-party vendor, or not available |
| Who does the work | AI contacts, converses, negotiates, and collects; humans handle exceptions | Agents on a dialer working whatever fits in the day |
| Compliance | Every contact checked against FDCPA, TCPA, Reg F, and state law before it happens | Training, scripts, and audits after the fact |
| Channels | SMS, email, AI voice, letters, and a self-service portal chosen per debtor | Phone calls and letters on a fixed schedule |
| Coverage | Every account worked, including small balances | Large balances worked; the rest ages out |
| Visibility | Every message, transcript, promise, and payment live in your dashboard | A monthly PDF report |
| Cost | Free to $649 a month plus 3% to 26% commission; Enterprise custom | 25% to 50% contingency, or seats plus modules plus services |
Pricing
Start free. Pay only on what you recover.
Recovery Analytics is included on every plan. Start at $0 a month with 50 active collections, and move up as your portfolio grows. Commission falls from 26% on Free to 3% on Enterprise, and it is charged only on money actually recovered.
Enterprise: unlimited collections, seats, SMS, voice, and email with a 3% commission, SOC 2 reports, DPA, and dedicated support.
- $0
- Free
- $149
- Basic, per month
- $349
- Growth, per month
- $649
- Scale, per month
50 active collections · 26% commission · 1 seat
250 active collections · 15% commission · 3 seats
1,000 active collections · 10% commission · 10 seats
5,000 active collections · 6.5% commission · 25 seats
Everything included
One platform covers all of it
Recovery Analytics is one part of the platform. Every HL Hunt plan, from Free to Enterprise, includes the full collections stack, so you never bolt on a second vendor as your portfolio grows.
- AI outreach engineRight channel, right time, right words for every debtor.Learn more
- SMS, email & lettersEvery channel, orchestrated per account.Learn more
- AI voice agentCompliant calls that take payments and hand off.Learn more
- AI payment plansAffordability-based plans negotiated automatically.Learn more
- Payments & portalCard, ACH, and wallets with a self-service portal.Learn more
- Compliance engineFDCPA, TCPA, Reg F, and 50 states, on every contact.Learn more
- Disputes & validationNotices, disputes, and cease requests handled.Learn more
- Recovery analyticsLive liquidation, channel, and cohort reporting.Learn more
- API, CSV & MCP serverConnect your LOS, billing, or let your agent do it.Learn more
Get started
Go live with Recovery Analytics today
Create a free account, upload your first accounts, and AI outreach begins within the hour. No credit card, no contract, no implementation project. Here is what to have ready.
Prefer to talk first? info@hlhunt.org
- 01A CSV or system export of delinquent accounts: name, contact details, balance, and itemization
- 02Consent and contact-preference data you hold for phone numbers and email addresses
- 03Your legal entity, any collection licenses you hold, and the states you collect in
- 04Brand assets and tone preferences for outreach in your name
- 05Settlement authority and payment plan rules you want the AI to follow
Recovery Analytics FAQ
What is the industry average recovery rate HL Hunt compares against?
Roughly 20 percent for third-party collections across consumer debt types, based on published industry data. HL Hunt portfolios average about 38 percent higher. Your results depend on debt type, age, and data quality, and your own dashboards show your actual numbers.
Can I build custom reports?
Yes. The report builder lets you combine any metric with any dimension, save views, schedule delivery, and share them with clients or colleagues with role-based access.
How do I get the data into my warehouse?
Native sync to Snowflake, BigQuery, and Redshift, scheduled S3 or SFTP exports, and a reporting API. Schemas are documented and versioned.
Can agencies give clients their own view?
Yes. White-label client portals show each client only their portfolios, with the metrics and reports you choose to expose.
Still have questions?
Talk to a collections specialist, or start free and see the platform for yourself.
Start recovering more today.
Create a free account, upload your first accounts, and compliant AI outreach begins within the hour. Pay commission only on what you recover.