Subscription businesses
Recover the revenue, keep the subscriber.
Failed cards, lapsed memberships, and unpaid contract terms are revenue you already earned. HL Hunt picks up where your billing system's retries stop, reaches subscribers through the right channel, and resolves balances with reactivation built in.
- Free plan, no credit card
- FDCPA, TCPA & Reg F enforced
- Outreach live in under an hour
- Commission only on recoveries
- +22%
- Involuntary churn recovered
- 2 taps
- To update a card and reactivate
- Auto
- Handoff from billing dunning to outreach
- 0
- Compliance violations
Why subscription businesses teams choose HL Hunt
Post-dunning recovery
When billing retries and emails are exhausted, accounts flow to HL Hunt for multi-channel outreach that actually gets a response.
Card update and reactivation
One-tap card update links restore the subscription and clear the balance in a single step.
Membership and contract balances
Gym, club, and term-contract balances handled with the right disclosures and state auto-renewal rules.
Brand-consistent voice
Outreach reads like your customer success team, not a collector, until the account truly requires escalation.
Billing platform integration
Connect billing and subscription platforms for placement on dunning exhaustion and automatic recall on reactivation.
Churn insights
See which plans, cohorts, and failure reasons drive involuntary churn and what recovers them.
Ready to run subscription businesses collections on HL Hunt?
Create a free account, upload your first accounts, and compliant AI outreach starts within the hour. No credit card, no contract.
How it works
- 01
Connect billing
Accounts place automatically when your dunning sequence ends unpaid, with the failure reason attached.
- 02
AI reaches subscribers
Text and email with card update and reactivation links, plan options for larger balances, and voice where it helps.
- 03
Reactivate or resolve
Updated cards reactivate the subscription and recall the account. Resolved balances post back.
Dunning emails are where recovery goes to die
Billing platforms handle failed payments with automated retries and a series of emails. That recovers a portion, but a large share of subscribers never see or act on those emails, and once the sequence ends, the account is written off or sent to an agency that treats a loyal customer with a declined card like a defaulted borrower. Both outcomes lose revenue and goodwill.
HL Hunt sits after dunning. Accounts arrive with the failure reason and history. The AI chooses the channel most likely to get a response, often a text with a one-tap card update link, and the tone of a customer success team. For larger membership or contract balances, plan options appear. Reactivation is built into resolution: update the card, the subscription resumes, the balance clears, and the account recalls automatically.
The compliance engine handles the consumer protection rules that apply to subscription balances, including state auto-renewal and cancellation laws, so outreach never asserts a balance the customer could lawfully dispute.
What changes
HL Hunt vs the traditional approach
| HL Hunt | Traditional collections | |
|---|---|---|
| Subscription Businesses fit | Configured for your laws, systems, debtors, and tone | Generic agency or software that does not know your product |
| Who does the work | AI contacts, converses, negotiates, and collects; humans handle exceptions | Agents on a dialer working whatever fits in the day |
| Compliance | Every contact checked against FDCPA, TCPA, Reg F, and state law before it happens | Training, scripts, and audits after the fact |
| Channels | SMS, email, AI voice, letters, and a self-service portal chosen per debtor | Phone calls and letters on a fixed schedule |
| Coverage | Every account worked, including small balances | Large balances worked; the rest ages out |
| Visibility | Every message, transcript, promise, and payment live in your dashboard | A monthly PDF report |
| Cost | Free to $649 a month plus 3% to 26% commission; Enterprise custom | 25% to 50% contingency, or seats plus modules plus services |
Pricing
Start free. Pay only on what you recover.
Subscription Businesses is included on every plan. Start at $0 a month with 50 active collections, and move up as your portfolio grows. Commission falls from 26% on Free to 3% on Enterprise, and it is charged only on money actually recovered.
Enterprise: unlimited collections, seats, SMS, voice, and email with a 3% commission, SOC 2 reports, DPA, and dedicated support.
- $0
- Free
- $149
- Basic, per month
- $349
- Growth, per month
- $649
- Scale, per month
50 active collections · 26% commission · 1 seat
250 active collections · 15% commission · 3 seats
1,000 active collections · 10% commission · 10 seats
5,000 active collections · 6.5% commission · 25 seats
Everything included
One platform covers all of it
Subscription Businesses is one part of the platform. Every HL Hunt plan, from Free to Enterprise, includes the full collections stack, so you never bolt on a second vendor as your portfolio grows.
- AI outreach engineRight channel, right time, right words for every debtor.Learn more
- SMS, email & lettersEvery channel, orchestrated per account.Learn more
- AI voice agentCompliant calls that take payments and hand off.Learn more
- AI payment plansAffordability-based plans negotiated automatically.Learn more
- Payments & portalCard, ACH, and wallets with a self-service portal.Learn more
- Compliance engineFDCPA, TCPA, Reg F, and 50 states, on every contact.Learn more
- Disputes & validationNotices, disputes, and cease requests handled.Learn more
- Recovery analyticsLive liquidation, channel, and cohort reporting.Learn more
- API, CSV & MCP serverConnect your LOS, billing, or let your agent do it.Learn more
Get started
Go live with Subscription Businesses today
Create a free account, upload your first accounts, and AI outreach begins within the hour. No credit card, no contract, no implementation project. Here is what to have ready.
Prefer to talk first? info@hlhunt.org
- 01A CSV or system export of delinquent accounts: name, contact details, balance, and itemization
- 02Consent and contact-preference data you hold for phone numbers and email addresses
- 03Your legal entity, any collection licenses you hold, and the states you collect in
- 04Brand assets and tone preferences for outreach in your name
- 05Settlement authority and payment plan rules you want the AI to follow
Subscription Businesses FAQ
When should accounts be placed with HL Hunt?
Most subscription businesses place at the end of their billing platform's dunning sequence, typically 14 to 30 days after the first failure. Earlier placement is possible for high-value accounts.
Can subscribers reactivate directly from outreach?
Yes. Card update links restore the subscription in your billing platform and clear the balance in one step, with the account recalled automatically.
How do you handle auto-renewal law compliance?
State auto-renewal and cancellation requirements are checked before asserting contract balances, and disputed renewals route to your team.
Do you work with gyms and clubs?
Yes. Membership and term-contract balances are a common use case, with disclosures and cancellation rules handled per state.
Still have questions?
Talk to a collections specialist, or start free and see the platform for yourself.
Start recovering more today.
Create a free account, upload your first accounts, and compliant AI outreach begins within the hour. Pay commission only on what you recover.