Collection agencies
The agency operating system for the AI era.
Clients want higher liquidation, lower fees, and zero compliance surprises. HL Hunt gives agencies all three: AI that works every account, white-label client reporting, trust accounting, and an audit trail that wins RFPs and survives exams.
- Free plan, no credit card
- FDCPA, TCPA & Reg F enforced
- Outreach live in under an hour
- Commission only on recoveries
- +38%
- Liquidation vs. industry average
- -60%
- Agent time per resolved account
- White-label
- Client portals and reports
- 100%
- Contacts logged with rule checks
Why collection agencies teams choose HL Hunt
Multi-client, multi-portfolio
Separate strategies, tone, disclosures, and reporting per client and portfolio, with cross-portfolio analytics for you.
AI collectors that scale
Handle more placements without hiring. AI works first contact, follow-up, inbound, and plans; your collectors take escalations.
Client portals
Give clients real-time, white-label views of their portfolios, with the metrics and detail you choose to expose.
Trust accounting and remittance
Client trust handling, remittance statements, and commission calculation built in and reconciled daily.
Audit-ready compliance
Every contact checked and logged. Complaint response in minutes. License footprint enforced per state.
RFP-winning differentiation
Offer clients AI-driven recovery, live dashboards, and a documented compliance program that competitors cannot match.
Ready to run collection agencies collections on HL Hunt?
Create a free account, upload your first accounts, and compliant AI outreach starts within the hour. No credit card, no contract.
How it works
- 01
Onboard clients and portfolios
Configure strategy, tone, settlement authority, and reporting per client. Import placements by file or API.
- 02
AI and agents work the inventory
AI handles volume across channels; collectors work prioritized escalation queues in the workspace.
- 03
Remit and report
Trust accounting, remittance, and client reports generate automatically. Clients watch results live.
Contingency fees are under pressure. Costs do not have to follow recovery down.
Agencies are squeezed from both sides. Clients push contingency rates down and expect liquidation up. Compliance costs rise with every Reg F update and state licensing change. Collector turnover drains training budgets. The traditional response, more dialers and more seats, raises cost without raising recovery, because dialers reach only the shrinking population that answers unknown numbers.
HL Hunt lets an agency break that trade-off. AI works every account through the channels that actually reach people, with timing and messaging tuned per debtor, at near-zero marginal cost. Human collectors are reserved for the conversations that need them and arrive with full context. Liquidation rises, cost per account falls, and the agency can take on more placements with the same team.
The platform also solves the operational burden: separate configuration per client, white-label client portals that replace monthly PDFs, trust accounting and remittance that reconcile daily, and a compliance record that turns examinations and complaints from crises into exports. For agencies competing on RFPs, that package is a differentiator clients notice.
What changes
HL Hunt vs the traditional approach
| HL Hunt | Traditional collections | |
|---|---|---|
| Collection Agencies fit | Configured for your laws, systems, debtors, and tone | Generic agency or software that does not know your product |
| Who does the work | AI contacts, converses, negotiates, and collects; humans handle exceptions | Agents on a dialer working whatever fits in the day |
| Compliance | Every contact checked against FDCPA, TCPA, Reg F, and state law before it happens | Training, scripts, and audits after the fact |
| Channels | SMS, email, AI voice, letters, and a self-service portal chosen per debtor | Phone calls and letters on a fixed schedule |
| Coverage | Every account worked, including small balances | Large balances worked; the rest ages out |
| Visibility | Every message, transcript, promise, and payment live in your dashboard | A monthly PDF report |
| Cost | Free to $649 a month plus 3% to 26% commission; Enterprise custom | 25% to 50% contingency, or seats plus modules plus services |
Pricing
Start free. Pay only on what you recover.
Collection Agencies is included on every plan. Start at $0 a month with 50 active collections, and move up as your portfolio grows. Commission falls from 26% on Free to 3% on Enterprise, and it is charged only on money actually recovered.
Enterprise: unlimited collections, seats, SMS, voice, and email with a 3% commission, SOC 2 reports, DPA, and dedicated support.
- $0
- Free
- $149
- Basic, per month
- $349
- Growth, per month
- $649
- Scale, per month
50 active collections · 26% commission · 1 seat
250 active collections · 15% commission · 3 seats
1,000 active collections · 10% commission · 10 seats
5,000 active collections · 6.5% commission · 25 seats
Everything included
One platform covers all of it
Collection Agencies is one part of the platform. Every HL Hunt plan, from Free to Enterprise, includes the full collections stack, so you never bolt on a second vendor as your portfolio grows.
- AI outreach engineRight channel, right time, right words for every debtor.Learn more
- SMS, email & lettersEvery channel, orchestrated per account.Learn more
- AI voice agentCompliant calls that take payments and hand off.Learn more
- AI payment plansAffordability-based plans negotiated automatically.Learn more
- Payments & portalCard, ACH, and wallets with a self-service portal.Learn more
- Compliance engineFDCPA, TCPA, Reg F, and 50 states, on every contact.Learn more
- Disputes & validationNotices, disputes, and cease requests handled.Learn more
- Recovery analyticsLive liquidation, channel, and cohort reporting.Learn more
- API, CSV & MCP serverConnect your LOS, billing, or let your agent do it.Learn more
Get started
Go live with Collection Agencies today
Create a free account, upload your first accounts, and AI outreach begins within the hour. No credit card, no contract, no implementation project. Here is what to have ready.
Prefer to talk first? info@hlhunt.org
- 01A CSV or system export of delinquent accounts: name, contact details, balance, and itemization
- 02Consent and contact-preference data you hold for phone numbers and email addresses
- 03Your legal entity, any collection licenses you hold, and the states you collect in
- 04Brand assets and tone preferences for outreach in your name
- 05Settlement authority and payment plan rules you want the AI to follow
Collection Agencies FAQ
Can we configure different rules per client?
Yes. Strategy, tone, settlement authority, channels, disclosures, and reporting are all configured per client and per portfolio, with your agency-wide policies as the baseline.
Does HL Hunt handle trust accounting?
Yes. Client trust balances, remittance statements, and commission calculations are built in and reconciled against deposits daily.
How does licensing work?
You collect under your own licenses. The compliance engine enforces your license footprint per state and will not contact debtors in states where you are not licensed.
What does pricing look like for an agency?
Agencies typically start on Growth or Scale and move to Enterprise as inventory grows. Enterprise includes unlimited collections and seats, SOC 2 reports, a DPA, and a 3% platform commission.
Still have questions?
Talk to a collections specialist, or start free and see the platform for yourself.
Start recovering more today.
Create a free account, upload your first accounts, and compliant AI outreach begins within the hour. Pay commission only on what you recover.