Compare
HL Hunt vs a traditional collection agency.
Agencies take 25 to 50 percent of recoveries, work only the accounts they choose, and contact your customers in ways you cannot see. HL Hunt recovers more at a 3 to 26 percent commission, works every account, and shows you every message in real time.
- Free plan, no credit card
- FDCPA, TCPA & Reg F enforced
- Outreach live in under an hour
- Commission only on recoveries
| Feature | HL Hunt | Collection agency |
|---|---|---|
| Cost of recovery | 3% to 26% commission, published | 25% to 50% contingency, negotiated |
| Accounts worked | Every account, every day | Largest balances first; small ones age |
| Typical recovery rate | ~38% median on 30 to 180 day debt | ~14% industry average |
| Brand on outreach | Yours, with your approved tone | Agency name and scripts |
| Visibility | Every message, call, and payment live | Monthly remittance report |
| Compliance liability | Engine blocks violations; full audit log | Agency conduct flows back to you |
| Time to start | Under an hour from upload | Weeks of contracting and onboarding |
| Recall accounts | Instant, free | Recall fees and delays |
- 3-26%
- HL Hunt commission vs 25-50% agency
- +38%
- Recovery vs industry average
- 100%
- Accounts worked, including small balances
- Live
- Visibility into every contact
Why teams switch to HL Hunt
Keep more of every dollar
A $100,000 recovery costs $25,000 to $50,000 at an agency. On HL Hunt it costs $3,000 to $26,000 depending on plan, and less as you scale.
Every account gets worked
Agencies cherry-pick large balances and let the rest age. AI works everything, including the $80 balances that add up.
Your brand, not theirs
Outreach in your name and tone with your approval. No third-party collector calling your customers in a voice you did not choose.
Real-time transparency
See every message, call transcript, promise, and payment as it happens instead of a monthly PDF.
Compliance you can audit
Agency violations become your vicarious liability. HL Hunt checks every contact and gives you the record.
Recall any time
Pull an account back instantly when a customer pays you directly. No recall fees, no lag, no double contact.
Ready to move on from your traditional collection agency?
Create a free account, upload your first accounts, and compliant AI outreach starts within the hour. No credit card, no contract.
How it works
- 01
Compare your current economics
Load a recent placement file and see projected recovery and cost side by side with your agency results.
- 02
Run a parallel test
Split a portfolio between your agency and HL Hunt for 60 days with identical accounts.
- 03
Move what works
Most clients move all placements after the test. We migrate histories and handle recall from the agency.
What the contingency fee actually buys you
The traditional agency model makes intuitive sense: you pay only on what is recovered, so there is no risk. But the fee is large, typically 25 to 35 percent for fresh accounts and up to 50 percent for older ones, and what it buys is a dialer floor working your accounts alongside everyone else's. Agencies optimize for their own economics, which means working the biggest balances hardest and letting small ones age. Your customers hear from a stranger in a tone you did not approve. You find out what happened in a monthly report, and if the agency violates the FDCPA, the liability often flows back to you.
HL Hunt replaces the agency with a platform. AI works every account through the channels that actually reach people, with tone and content you approve and timing tuned per debtor. Recovery rates run well above agency averages because more accounts are reached, more offers are made, and more debtors can resolve on their own through the portal. Commission runs 3 to 26 percent depending on plan, and you see everything in real time, including every compliance check on every contact.
The economics compound. A lender recovering $1 million a year through agencies at 30 percent pays $300,000. On HL Hunt at Scale, the same recovery costs $65,000 plus $7,788 in subscription, and the recovery itself is likely higher. Most clients find the platform pays for itself in the first month of a parallel test.
What changes
HL Hunt vs Traditional Collection Agency, side by side
| HL Hunt | Traditional Collection Agency | |
|---|---|---|
| Time to value | Outreach live the same day you upload accounts | Weeks to months of onboarding or implementation |
| Who does the work | AI contacts, converses, negotiates, and collects; humans handle exceptions | Agents on a dialer working whatever fits in the day |
| Compliance | Every contact checked against FDCPA, TCPA, Reg F, and state law before it happens | Training, scripts, and audits after the fact |
| Channels | SMS, email, AI voice, letters, and a self-service portal chosen per debtor | Phone calls and letters on a fixed schedule |
| Coverage | Every account worked, including small balances | Large balances worked; the rest ages out |
| Visibility | Every message, transcript, promise, and payment live in your dashboard | A monthly PDF report |
| Cost | Free to $649 a month plus 3% to 26% commission; Enterprise custom | 25% to 50% contingency, or seats plus modules plus services |
Pricing
Start free. Pay only on what you recover.
vs Traditional Collection Agency is included on every plan. Start at $0 a month with 50 active collections, and move up as your portfolio grows. Commission falls from 26% on Free to 3% on Enterprise, and it is charged only on money actually recovered.
Enterprise: unlimited collections, seats, SMS, voice, and email with a 3% commission, SOC 2 reports, DPA, and dedicated support.
- $0
- Free
- $149
- Basic, per month
- $349
- Growth, per month
- $649
- Scale, per month
50 active collections · 26% commission · 1 seat
250 active collections · 15% commission · 3 seats
1,000 active collections · 10% commission · 10 seats
5,000 active collections · 6.5% commission · 25 seats
Everything included
One platform covers all of it
vs Traditional Collection Agency is one part of the platform. Every HL Hunt plan, from Free to Enterprise, includes the full collections stack, so you never bolt on a second vendor as your portfolio grows.
- AI outreach engineRight channel, right time, right words for every debtor.Learn more
- SMS, email & lettersEvery channel, orchestrated per account.Learn more
- AI voice agentCompliant calls that take payments and hand off.Learn more
- AI payment plansAffordability-based plans negotiated automatically.Learn more
- Payments & portalCard, ACH, and wallets with a self-service portal.Learn more
- Compliance engineFDCPA, TCPA, Reg F, and 50 states, on every contact.Learn more
- Disputes & validationNotices, disputes, and cease requests handled.Learn more
- Recovery analyticsLive liquidation, channel, and cohort reporting.Learn more
- API, CSV & MCP serverConnect your LOS, billing, or let your agent do it.Learn more
Get started
Go live with HL Hunt instead of Traditional Collection Agency today
Create a free account, upload your first accounts, and AI outreach begins within the hour. No credit card, no contract, no implementation project. Here is what to have ready.
Prefer to talk first? info@hlhunt.org
- 01A CSV or system export of delinquent accounts: name, contact details, balance, and itemization
- 02Consent and contact-preference data you hold for phone numbers and email addresses
- 03Your legal entity, any collection licenses you hold, and the states you collect in
- 04Brand assets and tone preferences for outreach in your name
- 05Settlement authority and payment plan rules you want the AI to follow
vs Traditional Collection Agency FAQ
Is HL Hunt a collection agency?
HL Hunt is a software platform. You collect under your own name and licensing, or your agency uses HL Hunt to run its operations. We are not a third-party collector placing calls on your behalf.
What about accounts my agency already has?
You can recall them and import the history. We help with the recall process and map prior contact records into the account timeline.
Can I keep using an agency for some accounts?
Yes. Many clients use HL Hunt for first-party and early third-party work and place only legal-stage or very old accounts externally. The platform tracks placements to outside parties too.
What if I need licensing in states I am not licensed in?
First-party creditors usually do not need collection agency licenses. If you collect purchased debt or as a third party, we help you map the license footprint and can connect you with licensed partners for states you are not in.
Still have questions?
Talk to a collections specialist, or start free and see the platform for yourself.
Start recovering more today.
Create a free account, upload your first accounts, and compliant AI outreach begins within the hour. Pay commission only on what you recover.