AI Assistant
Just ask. It gets done.
The HL Hunt Assistant runs your collections operation from a chat. Ask how a portfolio is liquidating, why an account was paused, which clients are behind plan, or tell it to upload a file, adjust a waterfall, or draft a client update. Plain English in, action and answers out.
- Free plan, no credit card
- FDCPA, TCPA & Reg F enforced
- Outreach live in under an hour
- Commission only on recoveries
- Instant
- Answers about any account or portfolio
- 0
- Reports you have to build to ask a question
- Logged
- Every action the assistant takes, with who asked
- EN · ES
- Languages supported
What AI Assistant gives you
Ask about anything
"How is the March auto portfolio liquidating versus February?" "Why did account 8842 stop getting outreach?" "Which clients have plans trending to default?" Answered in seconds, with the data behind the answer.
Take action in plain English
"Pause all outreach to Texas accounts in portfolio 14." "Raise settlement authority to 60% on accounts over 180 days." The assistant confirms, executes, and logs it.
Explain any decision
Ask why the AI chose SMS over a call, why a plan was offered at a certain amount, or which rules blocked a contact, and get the actual reasoning from the account record.
Draft communications
Client updates, board summaries, complaint responses, and compliant debtor replies drafted from live data, ready for your edit.
Onboarding without training
New team members ask the assistant instead of reading a manual. It knows your configuration, your portfolios, and the rules.
Permissioned and audited
The assistant acts with the permissions of the person asking and every action is logged with the request that caused it.
Start using AI Assistant today.
Create a free account, upload your first accounts, and compliant AI outreach starts within the hour. No credit card, no contract.
How it works
- 01
Ask in the dashboard or by API
The assistant is available in every screen of the dashboard, in the agent workspace, and through the API for your own tooling.
- 02
It reads live data
Answers come from the same real-time event store that powers analytics, scoped to what you are allowed to see.
- 03
Actions are confirmed and logged
Anything that changes state is confirmed before execution and recorded with the user, the time, and the instruction.
The dashboard you talk to
Every collections platform has reports, and every collections manager has a folder of saved reports that almost answer the question they have today. The gap between the question and the answer is usually an export, a pivot table, and an hour. For operational changes it is worse: a configuration screen three menus deep, or a ticket to the vendor.
The HL Hunt Assistant closes that gap. It has access to every account, event, portfolio, strategy, and rule in your workspace, scoped to your permissions, and it understands collections. Ask a question and it answers from live data with the numbers and the accounts behind them. Give an instruction and it confirms what it is about to do, does it, and logs it. Ask why something happened and it reads the actual decision record rather than guessing.
The assistant does not replace dashboards; it makes them unnecessary for most questions. It also makes expertise portable. A new analyst can ask the assistant the question a veteran would have known how to answer, and get the same answer with the same rigor.
What changes
HL Hunt vs the traditional approach
| HL Hunt | Traditional collections | |
|---|---|---|
| AI Assistant | Included on every plan, from Free to Enterprise | Add-on module, third-party vendor, or not available |
| Who does the work | AI contacts, converses, negotiates, and collects; humans handle exceptions | Agents on a dialer working whatever fits in the day |
| Compliance | Every contact checked against FDCPA, TCPA, Reg F, and state law before it happens | Training, scripts, and audits after the fact |
| Channels | SMS, email, AI voice, letters, and a self-service portal chosen per debtor | Phone calls and letters on a fixed schedule |
| Coverage | Every account worked, including small balances | Large balances worked; the rest ages out |
| Visibility | Every message, transcript, promise, and payment live in your dashboard | A monthly PDF report |
| Cost | Free to $649 a month plus 3% to 26% commission; Enterprise custom | 25% to 50% contingency, or seats plus modules plus services |
Pricing
Start free. Pay only on what you recover.
AI Assistant is included on every plan. Start at $0 a month with 50 active collections, and move up as your portfolio grows. Commission falls from 26% on Free to 3% on Enterprise, and it is charged only on money actually recovered.
Enterprise: unlimited collections, seats, SMS, voice, and email with a 3% commission, SOC 2 reports, DPA, and dedicated support.
- $0
- Free
- $149
- Basic, per month
- $349
- Growth, per month
- $649
- Scale, per month
50 active collections · 26% commission · 1 seat
250 active collections · 15% commission · 3 seats
1,000 active collections · 10% commission · 10 seats
5,000 active collections · 6.5% commission · 25 seats
Everything included
One platform covers all of it
AI Assistant is one part of the platform. Every HL Hunt plan, from Free to Enterprise, includes the full collections stack, so you never bolt on a second vendor as your portfolio grows.
- AI outreach engineRight channel, right time, right words for every debtor.Learn more
- SMS, email & lettersEvery channel, orchestrated per account.Learn more
- AI voice agentCompliant calls that take payments and hand off.Learn more
- AI payment plansAffordability-based plans negotiated automatically.Learn more
- Payments & portalCard, ACH, and wallets with a self-service portal.Learn more
- Compliance engineFDCPA, TCPA, Reg F, and 50 states, on every contact.Learn more
- Disputes & validationNotices, disputes, and cease requests handled.Learn more
- Recovery analyticsLive liquidation, channel, and cohort reporting.Learn more
- API, CSV & MCP serverConnect your LOS, billing, or let your agent do it.Learn more
Get started
Go live with AI Assistant today
Create a free account, upload your first accounts, and AI outreach begins within the hour. No credit card, no contract, no implementation project. Here is what to have ready.
Prefer to talk first? info@hlhunt.org
- 01A CSV or system export of delinquent accounts: name, contact details, balance, and itemization
- 02Consent and contact-preference data you hold for phone numbers and email addresses
- 03Your legal entity, any collection licenses you hold, and the states you collect in
- 04Brand assets and tone preferences for outreach in your name
- 05Settlement authority and payment plan rules you want the AI to follow
AI Assistant FAQ
Can the assistant contact debtors?
It can draft debtor communications for an agent to review and send, and it can adjust strategies that cause the outreach engine to contact debtors. It does not send ad hoc messages to debtors on its own.
What permissions does the assistant have?
Exactly the permissions of the user asking. If you cannot change settlement authority in the dashboard, the assistant will not do it for you either.
Is my data used to train models for other customers?
No. Your account data is used to serve your workspace. Platform-level models learn from anonymized, aggregated outcome patterns, never from your debtors' personal information.
Still have questions?
Talk to a collections specialist, or start free and see the platform for yourself.
Start recovering more today.
Create a free account, upload your first accounts, and compliant AI outreach begins within the hour. Pay commission only on what you recover.