Support
Help, whenever you need it.
Start with the AI Assistant in your dashboard: it can answer questions about any account, explain any compliance decision, and take actions for you. Say "talk to a person" at any time and a human takes over.
Common topics
- Why was a message held or blocked by the compliance engine?
- How do I change settlement authority or tone guidelines?
- How do I handle a dispute or a cease request?
- How do I add a team member and set permissions?
- How do I connect my loan servicing, EHR, or property management system?
- How do I recall accounts or place them with a law firm?
Response times
- AI Assistant
- Instant, 24/7
- Human support
- Under one hour, business days; under four hours otherwise
- Compliance team
- Same business day; immediate for regulator inquiries
- Developer support
- Same business day
Explore more
Start recovering more today.
Create a free account, upload your first accounts, and compliant AI outreach begins within the hour. Pay commission only on what you recover.