Features
Everything it takes to collect, in one AI platform.
HL Hunt decides, contacts, converses, negotiates, collects, and complies. Your team supervises and handles the conversations that need a human. Every feature is included on every plan.
- AI Outreach Engine
AI Outreach Engine
AI decides when, how, and what to say for every past-due account. Optimal channel selection, best-time-to-contact, and compliant personalized messages that lift response rates 41%.
Learn more - Compliance Engine
Compliance Engine
Every call, text, email, and letter checked against federal and state debt collection law in real time. 7-in-7 call caps, time-of-day rules, validation notices, and cease & desist handling, enforced automatically.
Learn more - AI Payment Plans
AI Payment Plans
AI offers personalized payment plans based on what each debtor can realistically afford, negotiates within your limits, and sets up autopay. Higher resolution rates, fewer broken promises.
Learn more - Multi-channel Outreach
Multi-channel Outreach
SMS, email, AI voice calls, voicemail drops, and letters from one platform with one compliance engine. Every channel coordinated per account, so debtors hear one consistent, compliant story.
Learn more - AI Voice Agent
AI Voice Agent
A compliant AI voice agent that makes and receives collection calls, verifies identity, gives required disclosures, answers questions, negotiates plans, takes payments, and hands off to humans when needed.
Learn more - Skip Tracing
Skip Tracing
Bad numbers and old addresses kill recovery. AI skip tracing cross-references multiple data sources to find current phones, addresses, and emails, with a right-party confidence score before every attempt.
Learn more - Collectability Scoring
Collectability Scoring
Score every account 0 to 100 for likelihood and expected value of recovery. Prioritize effort, pick strategies, set settlement authority, and decide what to work, hold, or sell with data.
Learn more - Escalation Waterfalls
Escalation Waterfalls
Gentle reminder, firm notice, call, letter: AI times each step per account and adapts to engagement. Build waterfalls per portfolio with compliance caps enforced at every stage.
Learn more - Payments & Autopay
Payments & Autopay
Accept card and ACH payments by text link, voice, or portal. Autopay for plans, automatic receipts, settlement letters, and real-time posting back to your system of record.
Learn more - Disputes & Validation
Disputes & Validation
Model validation notices generated and tracked automatically. Disputes, verification requests, cease & desist, and attorney notices captured from any channel and handled per FDCPA and Reg F.
Learn more - Recovery Analytics
Recovery Analytics
Real-time dashboards for recovery rate, liquidation curves, channel effectiveness, agent performance, promise-to-pay conversion, and portfolio aging. Export to your warehouse.
Learn more - Agent Workspace
Agent Workspace
A workspace for human collectors built around AI. Prioritized queues, full account context, AI-drafted replies, compliance guardrails in the UI, and warm handoffs from the voice agent.
Learn more - AI Assistant
AI Assistant
Run your collections operation from a chat. Upload a file, pause a portfolio, pull a liquidation report, explain an account, or draft a client update in plain English.
Learn more - Integrations & API
Integrations & API
Place accounts by CSV, REST API, SFTP, or direct loan-system integration. Signed webhooks for every event, typed SDKs, and an MCP server so your coding agent can wire it up in one prompt.
Learn more - Credit Reporting
Credit Reporting
Furnish to the credit bureaus in Metro 2 with accuracy checks, dispute flags, medical debt exclusions, and automatic updates on payments and settlements. Optional, controlled, and auditable.
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What an AI debt collection platform actually does
Traditional collections software stores accounts and schedules work for people. An AI debt collection platform does the work. HL Hunt decides which accounts to contact, through which channel, at what time, and with what message; holds the conversation when the debtor replies; negotiates a payment plan the debtor can afford; takes the payment; and checks every one of those actions against the FDCPA, TCPA, Regulation F, and state law before it happens. People supervise, set policy, and handle the conversations that need judgment.
The features below are the parts of that system. The AI outreach engine and multi-channel delivery reach debtors where they actually respond. Collectability scoring and escalation waterfalls put effort where it changes outcomes. Payment plans, payments, and the debtor portal turn intent into money. The compliance engine, disputes and validation, and credit reporting keep every action lawful and documented. Recovery analytics, the agent workspace, the AI assistant, and the API tie it together for your team and your systems.
Every feature is included on every plan, from Free to Enterprise. Plans differ in active collection volume, included messaging and voice minutes, seats, and commission rate, not in capability. A small business with 40 accounts runs the same engine as a lender with 400,000.
Frequently asked questions
How is HL Hunt different from a collections CRM or dialer?
A CRM or dialer is a tool your collectors use to do the work. HL Hunt does most of the work: outreach, conversation, negotiation, payment, and compliance checking, with your team handling exceptions. It replaces the agency or the dialer floor, not just the database.
Do I need all of these features to get started?
No. Upload a CSV, and the platform starts compliant text and email outreach with payment links. Add voice, letters, integrations, credit reporting, and advanced strategies as you need them. Every feature is available on every plan.
Can I control what the AI says?
Yes. The AI operates within tone guidelines, approved templates, offer authority, and compliance rules you configure. You can review and approve content before go-live, and every message is logged for review.
How does pricing work across features?
Plans run from Free ($0, 50 active collections, 26% commission) through Basic, Growth, and Scale to Enterprise (unlimited, 3% commission). All features are included at every tier; usage limits and commission rates scale.
Start recovering more today.
Create a free account, upload your first accounts, and compliant AI outreach begins within the hour. Pay commission only on what you recover.