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Debt type: Subscription Fees

Revenue you already earned, recovered with the subscriber.

When billing retries and dunning emails are exhausted, most subscription revenue is written off. HL Hunt picks up where dunning stops, reaches subscribers through channels that get a response, and resolves balances with card update and reactivation built into the flow.

  • Free plan, no credit card
  • FDCPA, TCPA & Reg F enforced
  • Outreach live in under an hour
  • Commission only on recoveries
+22%
Involuntary churn recovered
2 taps
To update a card and reactivate
Auto
Handoff from billing dunning
State
Auto-renewal law compliance

How HL Hunt collects subscription fees

  • Post-dunning recovery

    Accounts flow in when billing retries end unpaid, with the failure reason attached.

  • Card update and reactivation

    One-tap card update restores the subscription and clears the balance in a single step.

  • Contract balances

    Term-contract and annual plan balances handled with the right disclosures and cancellation rules.

  • Customer success voice

    Outreach reads like your success team, not a collector, until escalation is truly needed.

  • Billing platform integration

    Placement on dunning exhaustion and automatic recall on reactivation.

  • Churn insights

    Which plans, cohorts, and failure reasons drive involuntary churn and what recovers them.

Start recovering subscription fees today.

Create a free account, upload your first accounts, and compliant AI outreach starts within the hour. No credit card, no contract.

How it works

  1. 01

    Place accounts

    Upload a CSV, connect your system, or push subscription fees through the API with balances, itemization, and consent data.

  2. 02

    AI runs the right strategy

    Collectability scoring sets intensity, the waterfall picks channels, and every contact is checked against the rules that apply to this debt type.

  3. 03

    Resolve and sync

    Payments, plans, disputes, and status updates flow back to your system in real time with full audit trails.

Dunning emails are where recovery goes to die

Billing platforms handle failed payments with automated retries and a series of emails. That recovers a portion, but a large share of subscribers never see or act on those emails, and once the sequence ends, the account is written off or sent to an agency that treats a loyal customer with a declined card like a defaulted borrower.

HL Hunt sits after dunning. Accounts arrive with the failure reason and history. The AI chooses the channel most likely to get a response, often a text with a one-tap card update link, and the tone of a customer success team. For larger balances, plan options appear. Reactivation is built into resolution: update the card, the subscription resumes, the balance clears, and the account recalls automatically.

The compliance engine handles consumer protection rules that apply to subscription balances, including state auto-renewal and cancellation laws, so outreach never asserts a balance the customer could lawfully dispute.

What changes

HL Hunt vs the traditional approach

Start free
 HL HuntTraditional collections
Subscription Fees rulesType-specific laws, itemization, and strategy applied automaticallyOne generic workflow for every debt
Who does the workAI contacts, converses, negotiates, and collects; humans handle exceptionsAgents on a dialer working whatever fits in the day
ComplianceEvery contact checked against FDCPA, TCPA, Reg F, and state law before it happensTraining, scripts, and audits after the fact
ChannelsSMS, email, AI voice, letters, and a self-service portal chosen per debtorPhone calls and letters on a fixed schedule
CoverageEvery account worked, including small balancesLarge balances worked; the rest ages out
VisibilityEvery message, transcript, promise, and payment live in your dashboardA monthly PDF report
CostFree to $649 a month plus 3% to 26% commission; Enterprise custom25% to 50% contingency, or seats plus modules plus services

Pricing

Start free. Pay only on what you recover.

Subscription Fees is included on every plan. Start at $0 a month with 50 active collections, and move up as your portfolio grows. Commission falls from 26% on Free to 3% on Enterprise, and it is charged only on money actually recovered.

Enterprise: unlimited collections, seats, SMS, voice, and email with a 3% commission, SOC 2 reports, DPA, and dedicated support.

$0
Free

50 active collections · 26% commission · 1 seat

$149
Basic, per month

250 active collections · 15% commission · 3 seats

$349
Growth, per month

1,000 active collections · 10% commission · 10 seats

$649
Scale, per month

5,000 active collections · 6.5% commission · 25 seats

Get started

Go live with Subscription Fees today

Create a free account, upload your first accounts, and AI outreach begins within the hour. No credit card, no contract, no implementation project. Here is what to have ready.

Prefer to talk first? info@hlhunt.org

  1. 01A CSV or system export of delinquent accounts: name, contact details, balance, and itemization
  2. 02Consent and contact-preference data you hold for phone numbers and email addresses
  3. 03Your legal entity, any collection licenses you hold, and the states you collect in
  4. 04Brand assets and tone preferences for outreach in your name
  5. 05Settlement authority and payment plan rules you want the AI to follow

Subscription Fees FAQ

When should accounts be placed?

Most subscription businesses place at the end of their dunning sequence, typically 14 to 30 days after first failure.

Can subscribers reactivate directly from outreach?

Yes. Card update links restore the subscription in your billing platform and clear the balance in one step.

How do you handle auto-renewal law compliance?

State auto-renewal and cancellation requirements are checked before asserting contract balances, and disputed renewals route to your team.

Does this work for annual contracts?

Yes. Annual and multi-year contract balances are supported with term disclosures and plan options for larger amounts.

Still have questions?

Talk to a collections specialist, or start free and see the platform for yourself.

Start recovering more today.

Create a free account, upload your first accounts, and compliant AI outreach begins within the hour. Pay commission only on what you recover.

Start free