Debt type: Telecom Bills
Millions of small balances, worked like they matter.
Telecom collections are high volume and low balance, so agent time is the enemy. HL Hunt automates final bills, device balances, and early termination fees end to end, with equipment return handling and win-back offers for customers worth keeping.
- Free plan, no credit card
- FDCPA, TCPA & Reg F enforced
- Outreach live in under an hour
- Commission only on recoveries
- -71%
- Cost per resolved account vs. agency
- 98%
- SMS open rate within minutes
- Auto
- Equipment return and credit handling
- 50
- State rule sets enforced
How HL Hunt collects telecom bills
Fully automated at scale
AI handles outreach, questions, plans, and payments for the bulk of accounts. Humans see only exceptions.
Device and ETF itemization
Device financing, early termination, and unreturned equipment balances itemized clearly with return credits applied.
Equipment return flows
Return instructions and label links in outreach; balances adjust automatically when equipment arrives.
Win-back offers
Reinstatement offers delivered alongside the balance for customers you would like to reacquire.
Digital-first channels
Text and email lead; voice and letters only where they add value.
Billing integration
Connect billing and CRM platforms for placement, adjustment sync, and posting.
Start recovering telecom bills today.
Create a free account, upload your first accounts, and compliant AI outreach starts within the hour. No credit card, no contract.
How it works
- 01
Place accounts
Upload a CSV, connect your system, or push telecom bills through the API with balances, itemization, and consent data.
- 02
AI runs the right strategy
Collectability scoring sets intensity, the waterfall picks channels, and every contact is checked against the rules that apply to this debt type.
- 03
Resolve and sync
Payments, plans, disputes, and status updates flow back to your system in real time with full audit trails.
When the balance is $140, every human minute is a loss
Telecom collections has brutal unit economics. Average balances are small, volumes are enormous, and paying agents to dial does not work: a single ten-minute call can consume the margin on an account. Agencies respond by working only the largest balances and letting the rest age, leaving most of the portfolio uncollected.
HL Hunt changes the economics because the marginal cost of an AI contact is near zero. Every account gets worked through the channels telecom customers prefer, with one-tap payment and plan options. Device financing and ETF balances are itemized clearly, equipment return instructions are included, and credits post automatically when equipment arrives, removing the most common dispute.
The compliance engine handles 50 state rule sets at volume, with every contact checked and logged, so a high-volume operation does not become a high-volume liability.
What changes
HL Hunt vs the traditional approach
| HL Hunt | Traditional collections | |
|---|---|---|
| Telecom Bills rules | Type-specific laws, itemization, and strategy applied automatically | One generic workflow for every debt |
| Who does the work | AI contacts, converses, negotiates, and collects; humans handle exceptions | Agents on a dialer working whatever fits in the day |
| Compliance | Every contact checked against FDCPA, TCPA, Reg F, and state law before it happens | Training, scripts, and audits after the fact |
| Channels | SMS, email, AI voice, letters, and a self-service portal chosen per debtor | Phone calls and letters on a fixed schedule |
| Coverage | Every account worked, including small balances | Large balances worked; the rest ages out |
| Visibility | Every message, transcript, promise, and payment live in your dashboard | A monthly PDF report |
| Cost | Free to $649 a month plus 3% to 26% commission; Enterprise custom | 25% to 50% contingency, or seats plus modules plus services |
Pricing
Start free. Pay only on what you recover.
Telecom Bills is included on every plan. Start at $0 a month with 50 active collections, and move up as your portfolio grows. Commission falls from 26% on Free to 3% on Enterprise, and it is charged only on money actually recovered.
Enterprise: unlimited collections, seats, SMS, voice, and email with a 3% commission, SOC 2 reports, DPA, and dedicated support.
- $0
- Free
- $149
- Basic, per month
- $349
- Growth, per month
- $649
- Scale, per month
50 active collections · 26% commission · 1 seat
250 active collections · 15% commission · 3 seats
1,000 active collections · 10% commission · 10 seats
5,000 active collections · 6.5% commission · 25 seats
Everything included
One platform covers all of it
Telecom Bills is one part of the platform. Every HL Hunt plan, from Free to Enterprise, includes the full collections stack, so you never bolt on a second vendor as your portfolio grows.
- AI outreach engineRight channel, right time, right words for every debtor.Learn more
- SMS, email & lettersEvery channel, orchestrated per account.Learn more
- AI voice agentCompliant calls that take payments and hand off.Learn more
- AI payment plansAffordability-based plans negotiated automatically.Learn more
- Payments & portalCard, ACH, and wallets with a self-service portal.Learn more
- Compliance engineFDCPA, TCPA, Reg F, and 50 states, on every contact.Learn more
- Disputes & validationNotices, disputes, and cease requests handled.Learn more
- Recovery analyticsLive liquidation, channel, and cohort reporting.Learn more
- API, CSV & MCP serverConnect your LOS, billing, or let your agent do it.Learn more
Get started
Go live with Telecom Bills today
Create a free account, upload your first accounts, and AI outreach begins within the hour. No credit card, no contract, no implementation project. Here is what to have ready.
Prefer to talk first? info@hlhunt.org
- 01A CSV or system export of delinquent accounts: name, contact details, balance, and itemization
- 02Consent and contact-preference data you hold for phone numbers and email addresses
- 03Your legal entity, any collection licenses you hold, and the states you collect in
- 04Brand assets and tone preferences for outreach in your name
- 05Settlement authority and payment plan rules you want the AI to follow
Telecom Bills FAQ
Can HL Hunt handle our volume?
Yes. The platform is built for millions of accounts and events, with Enterprise plans including unlimited usage and dedicated infrastructure.
How are unreturned equipment charges handled?
Itemized separately, with return instructions in outreach, and adjusted automatically when your system confirms receipt.
Can we offer win-back promotions?
Yes. Flag eligible accounts and the AI presents the offer compliantly alongside the balance.
How are early termination fees validated?
ETF terms from the contract are included in itemization, and disputes over the fee route to validation with the agreement attached.
Still have questions?
Talk to a collections specialist, or start free and see the platform for yourself.
Start recovering more today.
Create a free account, upload your first accounts, and compliant AI outreach begins within the hour. Pay commission only on what you recover.