Debt type: Tuition & Fees
Tuition recovered without losing the student.
Transcript holds are disappearing as a lever, leaving institutions to actually reach former students and offer a way to pay. HL Hunt does that with respectful, FERPA-aware outreach, plans sized to graduates, and re-enrollment pathways offered alongside the balance.
- Free plan, no credit card
- FDCPA, TCPA & Reg F enforced
- Outreach live in under an hour
- Commission only on recoveries
- +36%
- Past-due tuition recovery
- FERPA
- Aware messaging and portal access
- Re-enroll
- Pathways offered with balances
- 3
- Plan options on every account
How HL Hunt collects tuition & fees
Student-friendly tone
Messaging that treats students and families as community members and leads with options.
FERPA awareness
Minimum-necessary disclosures, authorized-party handling, and secure portal access to statements.
Re-enrollment pathways
Balance resolution and re-enrollment information together, because a returning student is worth more than a fee.
Plans for graduates
Installments sized to early-career income, with autopay and clear receipts.
Seasonal campaigns
Pre-registration, pre-graduation, and summer sequences timed to the academic calendar.
SIS integration
Student information and bursar system connectors for placement, posting, and hold management.
Start recovering tuition & fees today.
Create a free account, upload your first accounts, and compliant AI outreach starts within the hour. No credit card, no contract.
How it works
- 01
Place accounts
Upload a CSV, connect your system, or push tuition & fees through the API with balances, itemization, and consent data.
- 02
AI runs the right strategy
Collectability scoring sets intensity, the waterfall picks channels, and every contact is checked against the rules that apply to this debt type.
- 03
Resolve and sync
Payments, plans, disputes, and status updates flow back to your system in real time with full audit trails.
The transcript hold era is ending
For decades, institutions collected past-due balances by withholding transcripts and registration. That lever is disappearing: a growing list of states prohibit or restrict transcript withholding, and federal rules limit it for Title IV institutions. What remains is the harder work of reaching former students, explaining what they owe, and offering a way to pay that fits their circumstances.
HL Hunt is built for that work. Outreach reaches students and authorized family members through the channels they use, with messaging a dean of students would approve. Plans are sized to recent graduates and non-completers. Re-enrollment pathways are offered alongside the balance. FERPA requirements shape what can be said to whom and where.
The platform also handles the operational side: seasonal campaigns timed to registration and graduation, hold release on your rules when balances resolve, and integration with student information systems so bursar staff are not re-keying payments.
What changes
HL Hunt vs the traditional approach
| HL Hunt | Traditional collections | |
|---|---|---|
| Tuition & Fees rules | Type-specific laws, itemization, and strategy applied automatically | One generic workflow for every debt |
| Who does the work | AI contacts, converses, negotiates, and collects; humans handle exceptions | Agents on a dialer working whatever fits in the day |
| Compliance | Every contact checked against FDCPA, TCPA, Reg F, and state law before it happens | Training, scripts, and audits after the fact |
| Channels | SMS, email, AI voice, letters, and a self-service portal chosen per debtor | Phone calls and letters on a fixed schedule |
| Coverage | Every account worked, including small balances | Large balances worked; the rest ages out |
| Visibility | Every message, transcript, promise, and payment live in your dashboard | A monthly PDF report |
| Cost | Free to $649 a month plus 3% to 26% commission; Enterprise custom | 25% to 50% contingency, or seats plus modules plus services |
Pricing
Start free. Pay only on what you recover.
Tuition & Fees is included on every plan. Start at $0 a month with 50 active collections, and move up as your portfolio grows. Commission falls from 26% on Free to 3% on Enterprise, and it is charged only on money actually recovered.
Enterprise: unlimited collections, seats, SMS, voice, and email with a 3% commission, SOC 2 reports, DPA, and dedicated support.
- $0
- Free
- $149
- Basic, per month
- $349
- Growth, per month
- $649
- Scale, per month
50 active collections · 26% commission · 1 seat
250 active collections · 15% commission · 3 seats
1,000 active collections · 10% commission · 10 seats
5,000 active collections · 6.5% commission · 25 seats
Everything included
One platform covers all of it
Tuition & Fees is one part of the platform. Every HL Hunt plan, from Free to Enterprise, includes the full collections stack, so you never bolt on a second vendor as your portfolio grows.
- AI outreach engineRight channel, right time, right words for every debtor.Learn more
- SMS, email & lettersEvery channel, orchestrated per account.Learn more
- AI voice agentCompliant calls that take payments and hand off.Learn more
- AI payment plansAffordability-based plans negotiated automatically.Learn more
- Payments & portalCard, ACH, and wallets with a self-service portal.Learn more
- Compliance engineFDCPA, TCPA, Reg F, and 50 states, on every contact.Learn more
- Disputes & validationNotices, disputes, and cease requests handled.Learn more
- Recovery analyticsLive liquidation, channel, and cohort reporting.Learn more
- API, CSV & MCP serverConnect your LOS, billing, or let your agent do it.Learn more
Get started
Go live with Tuition & Fees today
Create a free account, upload your first accounts, and AI outreach begins within the hour. No credit card, no contract, no implementation project. Here is what to have ready.
Prefer to talk first? info@hlhunt.org
- 01A CSV or system export of delinquent accounts: name, contact details, balance, and itemization
- 02Consent and contact-preference data you hold for phone numbers and email addresses
- 03Your legal entity, any collection licenses you hold, and the states you collect in
- 04Brand assets and tone preferences for outreach in your name
- 05Settlement authority and payment plan rules you want the AI to follow
Tuition & Fees FAQ
How do you handle FERPA?
Communications include only minimum necessary information, parent and guardian contact is limited to authorized parties on file, and detailed statements live in a verified portal.
Can we offer re-enrollment incentives?
Yes. Accounts flagged as re-enrollable receive balance resolution and re-enrollment information together.
What about states that ban transcript holds?
The compliance engine tracks state transcript withholding laws and the platform focuses on plans and engagement rather than holds in those states.
Is there pricing for small schools?
The Free plan covers 50 active accounts and Basic covers 250 at $149 a month, which fits many small schools.
Still have questions?
Talk to a collections specialist, or start free and see the platform for yourself.
Start recovering more today.
Create a free account, upload your first accounts, and compliant AI outreach begins within the hour. Pay commission only on what you recover.