Debt type: Overdrafts
Negative balances recovered before they are charged off.
Overdrawn accounts are small, numerous, and time-sensitive: most institutions charge them off within 45 to 60 days. HL Hunt reaches account holders immediately with clear, member-friendly messaging and one-tap repayment, and works charged-off deposit accounts compliantly afterward.
- Free plan, no credit card
- FDCPA, TCPA & Reg F enforced
- Outreach live in under an hour
- Commission only on recoveries
- -37%
- Deposit account charge-offs
- Day 1
- Outreach on negative balance
- Reg E
- And UDAAP considerations handled
- 2 taps
- To bring an account positive
How HL Hunt collects overdrafts
Immediate notification
Clear, non-judgmental notice the day an account goes negative, with the amount needed to cure and a payment link.
Fee transparency
Itemized overdraft and NSF fees, with fee waivers or refunds you authorize offered to retain the member.
Short repayment plans
Split repayment over a few weeks for larger negatives, keeping the account open and the member retained.
Charge-off recovery
Closed-account negatives worked with validation and compliant outreach, including ChexSystems reporting controls.
Regulatory alignment
UDAAP considerations around fee practices and Regulation E opt-in status reflected in what is asserted.
Core integration
Negative balance triggers from the core with repayment posting back automatically.
Start recovering overdrafts today.
Create a free account, upload your first accounts, and compliant AI outreach starts within the hour. No credit card, no contract.
How it works
- 01
Place accounts
Upload a CSV, connect your system, or push overdrafts through the API with balances, itemization, and consent data.
- 02
AI runs the right strategy
Collectability scoring sets intensity, the waterfall picks channels, and every contact is checked against the rules that apply to this debt type.
- 03
Resolve and sync
Payments, plans, disputes, and status updates flow back to your system in real time with full audit trails.
The fastest clock in collections
Overdrawn deposit accounts have the shortest window of any debt type. Institutions typically charge them off at 45 or 60 days, so there is little time to reach the account holder, explain the situation, and get the account positive. Traditional approaches, a mailed notice and a call from a branch employee, are too slow and too inconsistent for the volume.
HL Hunt starts the day the balance goes negative. A clear text or email explains the negative amount and the fees, offers a one-tap deposit link, and, for larger negatives, a short repayment plan. Tone is member-friendly: overdrafts are often mistakes, and the goal is to keep the member. Fee waivers you authorize can be offered to encourage quick resolution.
For accounts that do charge off, the platform transitions to compliant recovery with validation, continued outreach, and the controls financial institutions need around consumer reporting agency furnishing and regulatory expectations on overdraft practices.
What changes
HL Hunt vs the traditional approach
| HL Hunt | Traditional collections | |
|---|---|---|
| Overdrafts rules | Type-specific laws, itemization, and strategy applied automatically | One generic workflow for every debt |
| Who does the work | AI contacts, converses, negotiates, and collects; humans handle exceptions | Agents on a dialer working whatever fits in the day |
| Compliance | Every contact checked against FDCPA, TCPA, Reg F, and state law before it happens | Training, scripts, and audits after the fact |
| Channels | SMS, email, AI voice, letters, and a self-service portal chosen per debtor | Phone calls and letters on a fixed schedule |
| Coverage | Every account worked, including small balances | Large balances worked; the rest ages out |
| Visibility | Every message, transcript, promise, and payment live in your dashboard | A monthly PDF report |
| Cost | Free to $649 a month plus 3% to 26% commission; Enterprise custom | 25% to 50% contingency, or seats plus modules plus services |
Pricing
Start free. Pay only on what you recover.
Overdrafts is included on every plan. Start at $0 a month with 50 active collections, and move up as your portfolio grows. Commission falls from 26% on Free to 3% on Enterprise, and it is charged only on money actually recovered.
Enterprise: unlimited collections, seats, SMS, voice, and email with a 3% commission, SOC 2 reports, DPA, and dedicated support.
- $0
- Free
- $149
- Basic, per month
- $349
- Growth, per month
- $649
- Scale, per month
50 active collections · 26% commission · 1 seat
250 active collections · 15% commission · 3 seats
1,000 active collections · 10% commission · 10 seats
5,000 active collections · 6.5% commission · 25 seats
Everything included
One platform covers all of it
Overdrafts is one part of the platform. Every HL Hunt plan, from Free to Enterprise, includes the full collections stack, so you never bolt on a second vendor as your portfolio grows.
- AI outreach engineRight channel, right time, right words for every debtor.Learn more
- SMS, email & lettersEvery channel, orchestrated per account.Learn more
- AI voice agentCompliant calls that take payments and hand off.Learn more
- AI payment plansAffordability-based plans negotiated automatically.Learn more
- Payments & portalCard, ACH, and wallets with a self-service portal.Learn more
- Compliance engineFDCPA, TCPA, Reg F, and 50 states, on every contact.Learn more
- Disputes & validationNotices, disputes, and cease requests handled.Learn more
- Recovery analyticsLive liquidation, channel, and cohort reporting.Learn more
- API, CSV & MCP serverConnect your LOS, billing, or let your agent do it.Learn more
Get started
Go live with Overdrafts today
Create a free account, upload your first accounts, and AI outreach begins within the hour. No credit card, no contract, no implementation project. Here is what to have ready.
Prefer to talk first? info@hlhunt.org
- 01A CSV or system export of delinquent accounts: name, contact details, balance, and itemization
- 02Consent and contact-preference data you hold for phone numbers and email addresses
- 03Your legal entity, any collection licenses you hold, and the states you collect in
- 04Brand assets and tone preferences for outreach in your name
- 05Settlement authority and payment plan rules you want the AI to follow
Overdrafts FAQ
How quickly does outreach begin?
The same day the core reports a negative balance, within hours of the trigger.
Can we offer fee waivers automatically?
Yes, within rules you set, such as first occurrence or quick cure, as an incentive to bring the account positive.
How does HL Hunt handle Reg E opt-in status?
Opt-in status for ATM and one-time debit overdraft is reflected in what fees are itemized and asserted, so no fee is pursued that should not have been charged.
Do you report to ChexSystems?
Only if you enable it, with the dispute handling and accuracy controls required for consumer reporting.
Still have questions?
Talk to a collections specialist, or start free and see the platform for yourself.
Start recovering more today.
Create a free account, upload your first accounts, and compliant AI outreach begins within the hour. Pay commission only on what you recover.