Compliance: Credit Reporting (FCRA)
Furnish accurately, respond to disputes, or do not furnish at all.
Reporting collection accounts to the bureaus is a powerful tool and a major liability. The FCRA requires accuracy, prompt dispute investigation, and correct updates; Reg F requires contact before reporting; and medical and state rules exclude many accounts. HL Hunt automates furnishing and disputes so reporting is an asset, not a lawsuit.
- Free plan, no credit card
- FDCPA, TCPA & Reg F enforced
- Outreach live in under an hour
- Commission only on recoveries
- Metro 2
- Format for all furnishing
- 30 days
- Dispute investigation deadline, tracked
- Reg F
- Contact-before-reporting sequence
- Auto
- Updates on payment, settlement, and dispute
How HL Hunt enforces Credit Reporting (FCRA)
Eligibility screening
Reg F contact requirements, medical exclusions, state bans, and age thresholds checked before any account is furnished.
Metro 2 accuracy
Correct account status, dates, balances, and compliance condition codes generated from account data.
Dispute handling
Direct and e-OSCAR disputes received, investigated with account records, and answered within 30 days, with results furnished.
Automatic updates
Payments, settlements, plans, and disputes update the tradeline on the next cycle without manual intervention.
Deletion and correction
Settled-in-full deletion policies, corrections, and FCRA-required updates handled per your policy.
Audit trail
Every furnishing decision, dispute, and response documented for CFPB and state examinations.
Stop worrying about Credit Reporting (FCRA). Let the engine enforce it.
Create a free account, upload your first accounts, and compliant AI outreach starts within the hour. No credit card, no contract.
How it works
- 01
Eligibility determined
Each account is checked against Reg F, medical, state, and your own policy rules before reporting.
- 02
Furnished and maintained
Metro 2 files generated and submitted on schedule, with updates on every status change.
- 03
Disputes resolved
Disputes investigated against records, answered within deadlines, and results furnished and logged.
Why collection furnishers are the most sued under the FCRA
The Fair Credit Reporting Act imposes duties on anyone who furnishes information to consumer reporting agencies: furnish only information believed accurate, correct and update information found to be inaccurate, investigate disputes received directly or through the bureaus within 30 days, and report results. Collection accounts are disproportionately the subject of FCRA litigation because they are often disputed, frequently involve data transferred between parties, and are reported by organizations whose systems were built for collecting rather than furnishing.
Several rules layer on top. Regulation F prohibits furnishing before communicating with the consumer and waiting a reasonable period, ending the practice of passive collection. Bureau policy and state law exclude paid medical collections, small or recent medical debts, and in some states all medical debt. The FCRA's date of first delinquency determines the seven-year reporting window and must be carried accurately through every transfer. Metro 2 formatting errors, such as wrong status codes or re-aging, create liability.
HL Hunt automates the full furnishing lifecycle. Accounts are screened for eligibility before reporting. Metro 2 records are generated from account data with correct dates, statuses, and compliance condition codes. Payments, settlements, and disputes update the tradeline on the next cycle. Disputes received directly or through e-OSCAR are investigated against the account record and answered within deadlines, with results furnished and documented. Clients who prefer not to report can disable furnishing entirely while retaining every other capability.
What changes
HL Hunt vs the traditional approach
| HL Hunt | Traditional collections | |
|---|---|---|
| Credit Reporting (FCRA) | Encoded as rules that run before every action and log every decision | Covered in annual training; violations found in audits or lawsuits |
| Who does the work | AI contacts, converses, negotiates, and collects; humans handle exceptions | Agents on a dialer working whatever fits in the day |
| Compliance | Every contact checked against FDCPA, TCPA, Reg F, and state law before it happens | Training, scripts, and audits after the fact |
| Channels | SMS, email, AI voice, letters, and a self-service portal chosen per debtor | Phone calls and letters on a fixed schedule |
| Coverage | Every account worked, including small balances | Large balances worked; the rest ages out |
| Visibility | Every message, transcript, promise, and payment live in your dashboard | A monthly PDF report |
| Cost | Free to $649 a month plus 3% to 26% commission; Enterprise custom | 25% to 50% contingency, or seats plus modules plus services |
Pricing
Start free. Pay only on what you recover.
Credit Reporting (FCRA) is included on every plan. Start at $0 a month with 50 active collections, and move up as your portfolio grows. Commission falls from 26% on Free to 3% on Enterprise, and it is charged only on money actually recovered.
Enterprise: unlimited collections, seats, SMS, voice, and email with a 3% commission, SOC 2 reports, DPA, and dedicated support.
- $0
- Free
- $149
- Basic, per month
- $349
- Growth, per month
- $649
- Scale, per month
50 active collections · 26% commission · 1 seat
250 active collections · 15% commission · 3 seats
1,000 active collections · 10% commission · 10 seats
5,000 active collections · 6.5% commission · 25 seats
Everything included
One platform covers all of it
Credit Reporting (FCRA) is one part of the platform. Every HL Hunt plan, from Free to Enterprise, includes the full collections stack, so you never bolt on a second vendor as your portfolio grows.
- AI outreach engineRight channel, right time, right words for every debtor.Learn more
- SMS, email & lettersEvery channel, orchestrated per account.Learn more
- AI voice agentCompliant calls that take payments and hand off.Learn more
- AI payment plansAffordability-based plans negotiated automatically.Learn more
- Payments & portalCard, ACH, and wallets with a self-service portal.Learn more
- Compliance engineFDCPA, TCPA, Reg F, and 50 states, on every contact.Learn more
- Disputes & validationNotices, disputes, and cease requests handled.Learn more
- Recovery analyticsLive liquidation, channel, and cohort reporting.Learn more
- API, CSV & MCP serverConnect your LOS, billing, or let your agent do it.Learn more
Get started
Go live with Credit Reporting (FCRA) today
Create a free account, upload your first accounts, and AI outreach begins within the hour. No credit card, no contract, no implementation project. Here is what to have ready.
Prefer to talk first? info@hlhunt.org
- 01A CSV or system export of delinquent accounts: name, contact details, balance, and itemization
- 02Consent and contact-preference data you hold for phone numbers and email addresses
- 03Your legal entity, any collection licenses you hold, and the states you collect in
- 04Your existing policies, scripts, and templates so we can map them into the rule engine
- 05Your compliance officer or counsel for a short configuration review before go-live
Credit Reporting (FCRA) FAQ
Are we required to report collection accounts?
No. Furnishing is voluntary. Many clients, especially in healthcare, choose not to report at all. If you do, the FCRA's accuracy and dispute duties apply.
What is the date of first delinquency?
The date the account first became delinquent and was never brought current, which starts the seven-year reporting window. It must be preserved accurately through sales and placements. HL Hunt carries it with the account and flags inconsistencies.
How do you handle e-OSCAR disputes?
ACDVs are received, matched to accounts, investigated using the account record and documents, and responded to within 30 days with results furnished. Every step is logged.
Can we offer pay-for-delete?
Policies on deletion upon payment are your decision within bureau agreements. HL Hunt implements whatever policy you set and applies it consistently.
Still have questions?
Talk to a collections specialist, or start free and see the platform for yourself.
Start recovering more today.
Create a free account, upload your first accounts, and compliant AI outreach begins within the hour. Pay commission only on what you recover.